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The Technology Services staff maintains a technical support helpdesk.  The system is intended to provide a convenient method for users to report hardware and software problems and an effective method for the tech staff to schedule and synchronize its efforts.

If you have a technical question or a problem with any district-supplied computer, peripheral, or software system which you, your department chair or grade leader, and your building technology integration specialist can't solve, send an e-mail to helpdesk@tolland.k12.ct.us.  Please do not allow students to "fix" school computers.
 

Contents of the e-mail must include:
  • Your name
  • The building and room number where the problem system lives
  • As complete a description of the problem as you can write... including
  • The exact text (copied from the screen) of any error message that you are receiving.  Even if you don't understand a word of it.